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Chapter 1

Dealing with Disaster

(While Keeping Your Sanity)

In This Chapter

 Discovering whether it’s your fault

 Investigating what causes PC problems

 Emotionally dealing with a crash

hen you notice that something is wrong with your computer, my guess

is that the first thing you do is to blame yourself. Don’t.

It’s natural for any human to think, “What did I do?” any time that the

computer goes wacky. Unlike the car, which people refer to as a “stupid thing”

when it refuses to start or does something else unexpected, the computer

seems to stare back at you innocently when trouble looms. With a sad face

and an angelic disposition, the PC seems to sob, “Look what you did to me!”

And the human feels the instant pang of guilt.

Yet, in over 20 years of dealing with a computer, I’ve discovered that only a

few odd times have I either intentionally or accidentally caused my computer

ill. In fact, I recommend that you adopt the same attitude I have when it comes

to dealing with those inevitable computer boo-boos. It helps to know and

recite my PC troubleshooting mantra:

Oh, my. The computer is behaving in a random and unexpected manner.

I suppose that I shall have to look into this to see what can be done to

remedy the situation.

In only 32 words (and 32 is a Holy Number in computerdom because it’s twice

the Holy Number 16), the mantra lets you profess a neutral observation

about the computer’s sickly state. Accepting this positive attitude allows you

to better fix the problem rather than futilely fix the blame.

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Seite 1 - (While Keeping Your Sanity)

Chapter 1Dealing with Disaster(While Keeping Your Sanity)In This Chapter Discovering whether it’s your fault Investigating what causes PC problems

Seite 2

10Part I: What the @#$%&*!? Computers shouldn’t crash, of course. They’re not designed to. Really! Butthey do, for two reasons, neither of which i

Seite 3 - Why It’s Not Your Fault

Why It’s Not Your FaultThe only way a computer hardware or software problem could ever be yourfault is when you built the hardware or wrote the softwa

Seite 4

How It Possibly Could Be Your FaultYou’re not off the hook!Rarely in my travels have I found someone who has somehow influenced thecomputer to go wack

Seite 5

 I recommend that you get used to checking Windows logs, which keeptrack of any change to your computer system, whether you made thechange or Windows

Seite 6 - Other ways to remove files

Other ways to remove files you didn’t create yourselfThe main complaint I get with my “Delete only those files you created yourself”maxim is that peop

Seite 7 - How old is your PC?

Use those proper ways! Do not attempt to manually delete things yourself.You will get into trouble if you do. See Chapter 18 for information on deali

Seite 8 - What You Can Do about It

 Mice can fail long before the rest of the computer. This problem may notbe a portent of the PC’s ultimate demise; see Chapter 13 for more mouseinfor

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Stöbern Sie online oder laden Sie Datenblatt nach Bücher Wiley 978-0-470-23077-0 herunter. Wiley Troubleshooting Your PC For Dummies, 3rd Edition Benutzerhandbuch

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