Wiley 978-0-471-77321-4 Datenblatt

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Introducing Microsoft
Unified Communications
Instant Messaging and integrated voice communications have become an everyday business and a
personal necessity. The demand for Instant Messaging alone has increased dramatically over the
past several years and is predicted to become the preferred communication solution over e-mail in
the near future. Within the past year, billions of instant messages were sent each day, and will cer-
tainly increase due to the overwhelming popularity of having direct, real-time access to colleagues,
friends, and family at the click of a button. Today’s youth, which includes my own children, already
communicate with one another via Instant Messaging using popular applications such as Yahoo
Messenger, AOL Instant Messenger, and MSN Messenger. These applications have also emerged in
small and enterprise businesses as preferred communication tools as a result of the immediate
contact they enable. The use of Instant Messaging in the enterprise is changing the perception of
Instant Messaging as an entertainment solution to a real-world business-critical application.
Of course, as Instant Messaging becomes more prevalent in the business community, security
remains a primary concern. With the new threat of SPIM (Instant Messaging Spam) and Instant
Messaging viruses, IM poses great risks to business organizations. Despite these risks, and along-
side the need for a secure, unified communications solution, many other challenges face business
users today. Based on surveys and polls taken over the past two years, the most common chal-
lenges include the following:
Travel
Telecommuting
Distributed teams and global communication
Time-to-market pressures
Access to information and subject matter experts
Cost reduction
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Inhaltsverzeichnis

Seite 1 - COPYRIGHTED MATERIAL

Introducing MicrosoftUnified CommunicationsInstant Messaging and integrated voice communications have become an everyday business and apersonal necess

Seite 2

Figure 1-3Figure 1-4 shows a diagram depicting a Live Communications Server Enterprise Edition pool serverwithin a Live Communications Server environm

Seite 3

Figure 1-4Live Communications Server Back-End ServersThe Live Communications Server Back-End Server maintains all of the LCS configuration information

Seite 4

in that SQL Server can be clustered for performance and fail-over purposes. SQL Server databases canalso be attached to back-end Storage Area Network

Seite 5

Within a Live Communications Server deployment, it is important to place emphasis on back-up andrestore services for the Live Communications Server Ba

Seite 6

Figure 1-6Figure 1-7 shows a diagram depicting the Live Communications Server PSTN Gateway within a LiveCommunications Server environment.The Live Com

Seite 7 - Remote Access

existing PBX systems by providing Remote Call Control (RCC) to control the phone line in order toreceive and make calls using the Communicator 2005 cl

Seite 8

Introducing Session Initiation ProtocolSession Initiation Protocol (SIP) is the protocol that Live Communications Server uses to transfer mes-sages be

Seite 9

[email protected]. Properly planning how the company will set SIP URIs for each client willprove useful in later stages of a Live Communications S

Seite 10 - Chapter 1

SIP Method Method DescriptionINFO The INFO method is used to notify a SIP client about information regarding thecontact or contacts with whom a specif

Seite 11 - Certificate

Microsoft Office Communicator 2005 utilizes these SIP methods for client registration and to send mes-sages between clients and servers. Figure 1-8 de

Seite 12

Business users today are under serious pressure to provide even greater efficiency in all of their assignedtasks. With new government sanctions for co

Seite 13

In this example, Dan Willis is sending an invitation to initiate a messaging session with me. If I wantto communicate with Dan, even when it’s 2 A.M.,

Seite 14

Figure 1-9MTLSLive Communications Server also uses Mutual Transport Layer Security (MTLS) to configure a trustbetween Live Communications Server serve

Seite 15 - IM Archiving

Introducing Microsoft Office Communicator 2005 Without the Microsoft Office Communicator 2005 client, Live Communications Server would just be aservic

Seite 16 - SIP Architecture

Figure 1-11Figure 1-12❑ Mode Type: With MOC, you can take part in a messaging conversation in one of three modes:handwrite, type, or convert. Tablet P

Seite 17 - SIP Methods

Figure 1-13❑ Conversation Type: MOC provides the capability to create Instant Messaging, audio/video, ortelephony conversations, as shown in Figure 1-

Seite 18

❑ Presence: With MOC, contacts are enabled with presence status, which can be modified individ-ually or by using advanced status with direct integrati

Seite 19 - SIP Messages

Figure 1-16Public Instant Messaging Connectivity IntegrationOne of the most exciting and most anticipated features of Live Communications Server 2005

Seite 20

Although the diagram depicted in Figure 1-17 showcases integration with the three most popular InstantMessaging applications, the Live Communications

Seite 21

Telephony IntegrationConverged communications is becoming a necessity in today’s marketplace. With Live CommunicationsServer 2005 with Service Pack 1

Seite 22 - Communicator 2005

Figure 1-19What I personally love about the CoMo client is that I have the capability to search for contacts I do nothave in my contacts list on my de

Seite 23 - Figure 1-12

an application interface to enable communications, presence, and collaboration features to be built intocustom applications. By building the Unified C

Seite 24

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Seite 25

The Business Value of PresenceWhile mobile communications have brought contacts closer than before, the game of “phone tag” isstill being played. Inst

Seite 26 - MESSENGER

today. Business owners and information technology (IT) decision makers have been faced with securingthese communications or banning them completely.Wh

Seite 27

Live Communications Server 2005 SP1 Server RolesLive Communications Server 2005 SP1 is available in two separate versions that vary according to sizea

Seite 28 - Telephony Integration

Figure 1-1ActiveDirectoryINTERNALACCESSResourcesBusiness UnitAD GroupsLCS Access ProxyLCS DirectorLoad BalancerLCS Enterprise Edition Pool ServersLCS

Seite 29

Live Communications Server ProxyApplications that provide Instant Messaging and real-time communications are becoming more com-mon than ever. Leveragi

Seite 30

The Live Communications Server Proxy provides developers with the capability to write custom real-time applications that leverage the LCS Application

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